Temando raises $50 Million Investment from Neopost S.A.

We at Temando have some exciting news to share with you. Today we announced we have raised a $50 Million Series B investment from Neopost S.A. We will use the funds to invest in further product development and leverage Neopost’s global reach to expand into new markets. Neopost is a world leader in the field of Mail Solutions, and is also a major player in the fields of Communication and Shipping Solutions with a strategic focus on developing innovative technologies for the global parcel market. Our Chief Executive Officer and Co-founder Carl...

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How to offer Free Shipping even if you can't afford to.

Free shipping will increase your conversions. Free shipping will erode your margin. These are both widely accepted facts. Additional shipping costs is frequently brought up as one of the main reasons for cart abandonment and a free shipping option can go a long way to closing those sales. That’s all well and good for larger businesses with the scale and budget to offer universal free shipping but for many businesses the cost is prohibitive....

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Creating Intelligent Shipping Experiences for You and Your Customers

Juggling the expectations of modern customers with the technology you have at your disposal can be tricky. Underpromise on your service and clients will be hesitant to buy from you, over promise and they will feel let down if you can’t follow through. It’s a tightrope act and the best way to manage it is to think about it purely from a customer standpoint first - what do they value above all else? And, once you know what they want - how can you...

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Last-minute December Tips

We've made it to December and 2015 is just around the corner. However it’s not over yet and for some of you the next month is going to be the busiest of the year. For that reason, we've put together this last-minute post with some things to keep in mind over the next month. Communicate Email, social media, website banners. However you speak to your customers, you need to make sure you’re doing it clearly throughout December....

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Find your winning combination

When it comes to piecing together the pieces of an eCommerce ecosystem you’re spoilt for choice. Often, decisions can be made based upon the vertical you operate in or the size of your business. Far more important though is the way in which your technology partners influence your brand experience. Whether it be the eCommerce platform, marketing automation or a delivery management platform, each will affect your customers experience with your...

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A Kink in the Chain

In the bold new world of retail, surprisingly few retailers are closing the loop on the multi-channel consumer. Recent supply chain research published by Telstra has reported on the huge gaps between what customers want and what they are being given by retailers. Telstra’s paper shines a light on the current state of the industry in Australia but also highlights a massive opportunity for those retailers looking to cut through and...

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Don't be a Grinch. Here's your 4-step plan to a smooth December.

Isn’t December a joyous time of year? Family, friends and a little bit of time off is just around the corner. For retailers the holiday season isn’t about relaxing though, it’s the busiest time of year and can be ruthless for those who aren’t prepared. Here’s 4 simple things you can do now to make sure that December is a success. Order your satchels As we get closer and closer to the silly season carriers are going to get inundated with...

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